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Limassol
Our client is a CySEC licensed, fast-growing investment firm with offices in Limassol. They are currently looking to grow their team in and they’re looking to fill the Quality Control officer position.
The successful candidate will have experience in the financial markets industry, preferably in one of the following positions: monitoring, back office, customer service. It is also a must to be native/fluent in Italian with good knowledge of English and excellent communication and multi tasking skills.
Job Responsibilities
- Monitoring and Scoring incoming/ outgoing sales calls.
- Creation of daily, weekly and monthly reports for the calls that were monitored including a translation summary of the calls.
- Translate Italian Speaking conversations/ emails of agents/clients to English
- Additional duties and responsibilities related to the support of the Company’s clients
- Translating various documents from Italian to English or Greek and vice versa
- Preparing various reports as per management’s request
- Assist in training and evaluating new Italian speaking sales candidates
- Any other ad-hoc activities
Requirements
- Previous experience in the financial markets industry is a prerequisite
- Fluency in English as well as one of the following: Italian, German or Scandinavian lamguages.
- Greek language will be considered an additional advantage
- Strong Microsoft Excel and Word skills is required
- Excellent communication and organization skills
- Attention to detail
- Ability to work independently as well as in a team
- Cysec’s Advanced or Basic Certification will be considered an advantage
- Any Degree or Diploma in Economics, Banking or Finance will be considered an advantage
