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Limassol
Our client is a CySEC licensed, fast-growing investment firm with offices in Limassol. They are currently looking to grow their team and they’re looking for a Back Office/Office Manager. The successful individual will be responsible for office management functions as well as Back Office functions such as contacting clients to collect KYC documentation required, approving accounts based on regulations and more.
Successful candidates will have experience in a similar role and will be fluent in English as well as another one of the following languages German, Italian, Swedish, Finnish, Danish.
Job Responsibilities
- Process applications for the opening of new client’s accounts.
- Answer emails received from clients regarding queries on the account opening process as well as amending existing accounts.
- Implement strong Know Your Client procedure to all potential and existing clients.
- Contact clients to collect KYC documents required and ensure that all necessary documentation update on the Company’s software.
- Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form.
- Call and Email Monitoring as per requirements set by the compliance department
- Responsible for all administration of the company’s office
- Provide assistance to the director
- Maintain the office condition and arrange necessary repairs.
- Update and maintain office policies as necessary.
- Organize office operations and procedures.
Requirements
- A University diploma in any field
- Fluency in English as well as any of the additional languages (German, Italian and Scandinavian languages) is a must.
- Fluency in Greek will be considered an advantage
- Previous experience within the forex/fintech industry would be considered an advantage
- Previous experience in a similar role
- Computer literacy with a very good working knowledge of Microsoft Office applications
- Familiar with the Due Diligence process - KYC process
- Experience in a customer facing role.
- Friendly, Outgoing and Trustworthy personality.
