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Limassol
Job Description
Our clients is a well-established and ambitious globally-regulated (including CySEC) CFD and Forex Broker with headquarters in Australia and further offices internationally. They’re seeking to recruit a Back Office & Support Administrator- Chinese Speaker to join their growing team in Limassol.
The successful candidate does not necessarily need prior experience but needs to have a can-do attitude, willingness to learn and be a team-player. The candidate needs to be fluent in written and spoken Mandarin and fluency in English is viewed favorably.
This is a great opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience. The company offers continuous personal development and a dynamic working environment.
Job Responsibilities
- Assist with the onboarding of clients which include reviewing their KYC documents and updating client personal data
- Provide answers to customers by identifying problems and assisting with incoming queries by email, live chat and other supported communication channels of the company
- Assisting other departments with Back-office requests
Requirements
- Computer literacy with excellent working knowledge of Microsoft Office applications
- Knowledge and experience in FX will be considered advantageous but not required
- A team player with excellent communication skills
- EU passport holder or have the right to live and work in Cyprus.
- Native or near native Mandarin and can communicate in English
- Ability to work in shifts and occasionally on weekends
