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Larnaca
Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.
Would you like to work for a multinational company in an international environment with colleagues and clients from all over the world in Larnaca?
SYKES Offers You
· Monthly salary and accommodation bonus
· Performance incentives
· Payed introduction training
· Relocation package
· Real-Estate support
· Special discounts and offers
· Career development opportunities
· Health insurance
· Help to arrange work related documents
· Modern office and international working environment
· Central location close (6 minutes’ walk) to Finikoudes Beach
· Free Greek courses
· Monthly SYKES activity day
Tasks
Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.
- Receiving and handling incoming phone calls and e-mails fax or letter
- Commercial processing of billing requests
- Providing information and answering queries about the products
- Giving support to customers in general related questions
- Giving guidance and solving problems
- Providing a positive experience for customers
- Fluent in German
- Conversational English language knowledge
- Service orientation and quality awareness
- Good PC skills
- Good communication skills
- Have a strong customer service focus
- Have the ability to multi-task
- Be a team player
Not convinced? View our video: https://vimeo.com/238032277/abcc844fd8
