richu geraldizo Resume

Company SOFITEL LUXURY HOTEL
Position CAPTAIN WAITER / SUPERVISOR
Employment Period February 8, 2010 – Present

Job Description

 Pre-opening team member in Sofitel Luxury Hotel.
 Promoted from Captain to Supervisor in Sofitel.
 Maintained and excellent rapport with colleagues consistently
 Conducted shift briefings and periodical trainings
 To supervise the assigned station section, to provide courteous professional, efficient and flexible service consistent with the company policies and procedures in order to maximize guest satisfaction.
 To check that his outlet is properly set up for service
 Oversees the restaurant operation and see to it that the service is carried out according to prescribed standards.
 Monitor the necessary preparation before that start of operation and see to it that all needed supplies are available clean and good condition.
 Conduct daily briefing his staff.
 Monitor the performance of his staff and see to it that they follow standards procedure and abide by existing house rules.
 Handling and following up guest complaints and communicating with other departments.
 Preparing Revenue Reports including covers, income and average per cover to management
 Maintained an excellent rapport with the management team
 Dealt and served high profile guests and famous Sheikh in Saudi.
 Helped implement highest service standards
 Helped maintained smooth operation in a high turn over outlet
 Checking all daily preparation in the beginning of the shift including tables set up and restaurant cleanliness.
 Communicated operational information from management to staff
 Assign tables to reservations to meet guest needs
 Handling Credit Cards, room charges, cash payments and city ledger transactions
 Facilitated monthly restaurant inventory with Accounting Department
 Prepared weekly scheduling for the restaurant
 Prepared Daily Requisition Orders for the restaurant supplies.
 Conduct weekly meeting with his / her staff to discuss/resolve the operation problems.



Company LENOTRE PARIS, DOHA QATAR
Position CAPTAIN WAITER
Employment Period November 8, 2007 – December 11, 2008


Job Description

 Oversees the restaurant operation and see to it that the service is carried out according to prescribed standards.
 Monitor the necessary preparation before that start of operation and see to it that all needed supplies are available clean and good condition.
 Conduct daily briefing his staff.
 Monitor the performance of his staff and see to it that they follow standards procedure and abide by existing house rules.
 Conduct weekly meeting with his / her staff to discuss/resolve the operation problems.




Company GRAND ALEJANDRAS COMPLEX, ZAMBOANGA
Position HEAD WAITER
Employment Period December 7, 2004

Job Description

 To supervise the assigned station section, to provide courteous professional, efficient and flexible service consistent with the company policies and procedures in order to maximize guest satisfaction.
 To check that his outlet is properly set up for service
 To take guest order for food and drinks
 To served the guest
 To give instructions to waiter to carry out the service of food and beverage.
 To co-ordinate the service of food and beverages to ensure maximum satisfaction from the guest.





Company CABALEN RESTAURANT, METRO MANILA
Position WAITER
Employment Period September 2, 2001 – March 5, 2002

Job Description

 Take and serve food and beverages order according to prescribed standard service.
 Look after necessary preparation before the start of operation
 Wipes and prepare the necessary containers.
 Refills salt and pepper shaker and other condiments.
 Check and re stock service is maintained.
 Set up the table and chair.


Company Jungle Hills Resort Hotel and Restaurant, Big la Laguna
Position FUNCTION WAITER
Employment Period November 5, 2000 – June 4, 2001
Job Description
 Set-up the table and chair, Skirting table, Napkin Folding

Company Jollibee, Lim Ket Kai, Cagayan de Oro City
Position SERVICE CREW
Employment Period August 96- January 97
Job Description


VESSEL EXPERIENCE


Company Metro Ocean Wide, Legaspi City
Position APPRENTICE MATE
Employment Period July 20, 1999 – August 10, 2000
Job Description
 Utility in galley in all around on board ship
Company WG&A Super Ferry, Port Bay Cuisine
Position STOREKEEPER
Employment Period October 11,2003 – April 1, 2004

Job Description

 Performs inventories and maintained control and accounts for all stock on hand ensure proper rotations, storage and issue of subsistence. Makes daily check on refrigeration and supply areas.

 Ability to work well, independently with minimum supervision.
 Highly organize and dedicated, service oriented with positive attitude.
 Willing to undergo intensive training and learn more about related work for continual improvement.
 Proficient user of Micros & Infogenesis including Revenue Reports and closure.
 Trained, coached and supervised Restaurant Team according to core standards.
 Attended numerous customer service and restaurant operation trainings.
 Selected Employee of the months of Sofitel Luxury Hotel in Al Khobar, Saudi Arabia.
 Attended Hospitality Grooming Standards and service.
 Pre-opening of Sofitel Luxury Hotel in Al khobar Saudi.
 Pre-opening of Lenotre Paris in Doha, Qatar.
 Strong knowledge of preparing beverages.

 Microsoft office Word
 Microsoft office Excel
 P.O.S System Micros
 Bartending Mix Drinks
 Bed making/Catering Service
 Skirting table
 Driving

english, arabic, taglish

Southern de Oro Philippines College
Bachelor of Science in Marine Transportation - Graduated 1996-2000

Misamis Oriental General Comprehensive High School
Secondary Education – 1993-1996

Kauswagan Central School
Primary Education – 1987-1993

TESDA ( Deck Rating )
Technical Education and skills Development Authority, Cebu City
June 282001

Crowd Management, Passenger Safety and Training (20 hours)
Metro Manila
August 7-8 2003

Proficiency in Crisis Management and Human Behavior Training including Passenger, Cargo Safety and Hull Integrity Training (20 hours)
August 4-5 2003

Mr. LEMUEL CEBALLOS
Vice President
Philippine Spring Water Resources Inc.
Cugman, Misamis Oriental

Mr. RAFAEL NAVARRO
File Custodian C.F Sharp Holdings Inc.
Intamuros Metro Manila

Mr. ROY TOLENTENO
Recruitment Officer
C.F Sharp Crew Management, Inc.
Intramuros Metro Manila