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Beverley Anne Lee is looking for a Other job in Limassol;Larnaca, Cyprus.
First Choice Group Ltd.
Telephone Operator (Larnaca, Cyprus) Mar 2017-Present
Employed by a British company in Cyprus to handle customer orders by telephone; deliver high standards of customer care to customers in the UK and advise customers (many of whom are elderly/incapacitated) on suitable products to meet their needs.
Plato Institute (Limassol, Cyprus) Jan 2017-Feb 2017
Student
Accredited 120-hour taught TESOL/TEFL course with practicum covering:
Course content:
• Foundation for classroom practice
• Contexts of teaching
• Designing and implementing classroom lessons
• Teaching language skills (listening, speaking, reading, writing)
• Assessing language skills
• Lifelong learning
Course completed: awaiting results.
Institute of Counselling (Glasgow, UK) Nov 2016-Jan 2017
Student
Diploma in Counselling covering:
Course content:
• Counselling theory and models
• Grief and bereavement counselling
• Group and family counselling
• Crisis and trauma counselling
Diploma achieved with 75% A grades and 25% B grades.
AECOM Middle East Ltd. (Dubai, UAE) 2013-2016
TA Manager, Mass Hiring – Middle East + TA Operations Manager - India
Established the Middle East mass hiring function for AECOM (a unique function within the global AECOM organization). Responsible for managing relationships with overseas recruitment providers; conducting due diligence with potential new vendors; preparing preferred supplier contracts; arranging recruitment trips to source countries and overseeing the high-volume pan-Asia sourcing for major projects. Achievements include:
• Diversification of the supplier base to enable flexible sourcing strategies
• Implementation of systematic, objective vendor-selection
• Implementation of mass hiring metrics, attendant reporting and vendor performance monitoring
• Coaching of new vendors on AECOM’s systems, processes and policies
• Improvement of communication with overseas agency partners
• Establishment of standardized mass hiring contract terms and conditions across all PSL vendors
• Member of the team responsible for designing and building the business case for a global candidate experience survey to assist in improving AECOM's recruitment processes, systems and employment branding.
Seconded to India for one year to align the India TA team with Middle East regional processes/practices and establish an additional team to support candidate pipelining for the Middle East, graduate screening and selection for the UK and Ireland and hiring for the new Global Design Centre. All objectives successfully achieved.
Various Organizations (Calgary, Canada) 2012-2013
Advisor - International Recruitment
Laid off from previous position due to organizational restructuring and undertaking short-term contract work for Schneider Electric (North America) and the University of Calgary while seeking a suitable permanent position.
Savanna Energy Services Corp. (Calgary, AB) 2010 – 2012
Manager - Recruitment and Talent Management
· Employed in a strategic role to manage all field and corporate recruitment for the drilling, well servicing and oilfield rentals sections of the organization and manage all aspects of talent management.
· Led a team of 19 Recruiters and Crew Coordinators and oversaw the HR actions for this group
· Developed recruitment strategies, policies and procedures.
· Undertook talent management activities relating to workforce planning, field competencies, Rig Manager performance management and new retention strategies, all of which were new initiatives for Savanna.
· Developed and supported the rotator policy, contracts, orientation, immigration and travel requirements for the Company’s expansion into the Asia-Pacific region.
· Developed and implemented a country-wide, cross-divisional recruitment campaign with new graphic identity which significantly increased Savanna’s visibility and number of applications.
· Implemented alternative sourcing strategies and customized training for aboriginals, immigrants, women and former military personnel to address the critical skilled labour shortage.
· Developed a pioneer diversity recruitment program that received media coverage across Canada.
· Oversaw the implementation of the new ATS and contributed to the implementation of the HRMS.
· Initiated the consolidation of Savanna’s travel requirements and the sourcing of a global travel management provider to leverage the Company’s purchasing power.
Various organizations (Calgary, AB) 2009 – 2010
Human Resources Manager and Career Practitioner
· Contract assignments as a Human Resources Manager and Career Practitioner whilst seeking a suitable permanent position as a fresh immigrant in Canada during the global recession.
Baker Hughes (Aberdeen, UK) 2007 – 2009
Region Talent Manager – Europe, Africa, Russia and Caspian (2008 – 2009)
· Provided talent management support for approximately 5,000 employees across the EARC region.
· Developed, implemented and coordinated policies and programmes for the entire EARC region.
· Focused on talent management initiatives including workforce planning, recruitment, employee development, competency and career path development, succession planning, performance management and retention strategies.
· Position involved responsibility for eight people in a matrix structure and one direct non-matrix report.
Human Resources Manager – Mediterranean and Africa (2007 – 2008)
· Functioned in a generalist capacity, overseeing compensation and benefits, employee and labour relations, workforce planning, recruitment, employee development, risk management and strategic planning.
· Developed, implemented and coordinated policies and programs for the Mediterranean and African areas of operation, covering a wide range of generalist human resource issues and personnel research.
· Initiated and coordinated the sourcing and technical training provision for 293 skilled and 60 graduate hires for major projects in sub-Saharan Africa.
· Received silver and gold Core Values awards for contribution made to human resource business objectives and a Chairman’s Award for work on legal issues in Algeria that subsequently saved the Company $6M in potential liability.
ADCB (Abu Dhabi, UAE) 2005 – 2007
Human Resources Project Manager
· Successfully managed a range of strategic human resource projects and change-management initiatives within specified parameters, including the implementation of the Human Resource Management System.
· Developed and implemented a Company-wide competency framework, receiving commendations for exemplary work on the project.
· Reviewed human resource business processes, and developed the human resources procedures and policy manual.
· Developed and managed the human resource communication strategy including focus groups and articles for the ADCB newsletter on new Human Resource initiatives.
· Facilitated performance management and competency training workshops for all eligible managers and employees within the Company.
· Participated in executive planning and human resource strategy meetings to align the Human Resource projects with business objectives.
Zayed University (Abu Dhabi Campus, UAE) 2003 – 2004
Graduate Employment Coordinator
· Liaised with local employers to promote Zayed University graduates and assist in obtaining job opportunities.
· Within the first quarter, graduate employment increased to 65% and successfully posted over 750 new job opportunities for graduates
· Partnered with Colleges to align graduate employment initiatives with the Colleges’ curricula and exiting graduates.
· Delivered career counselling and employment preparation activities including workshops, counselling sessions and the development of a job search handbook.
· Organized, promoted, wrote the materials for and co-delivered the University’s first Job Club.
· Organized an Employer Showcase to introduce graduates and final year students to local employers.
Abu Dhabi National Oil Company (Abu Dhabi, UAE) 2001 – 2003
Deputy Recruitment and Workforce Planning Manager/Recruitment Analyst
· Developed and formulated the recruitment strategy, corresponding processes, the Human Resource Management System, the Applicant Tracking System and English language testing systems (all new systems) to increase the effectiveness and value of the Recruitment function.
· Partnered with hiring managers to develop and implement staffing strategy, thereby increasing the suitability of candidates and hiring manager satisfaction.
· Worked collaboratively with the Employee Development and Organizational Development functions to effect organizational change, including the introduction of a new Division, and the restructuring of the sales personnel and their reward system.
· Recruited expatriates and UAE nationals for direct-hire/trainee vacancies in all departments of the Organization.
· Exceeded expectations regarding number of vacancies filled, quality of candidates and retention rates.
· Streamlined systems and procedures to support corporate and human resource business objectives, incorporating key performance indicators and enabling the tracking of recruitment effectiveness through metrics and reporting.
· Participated as a member of the Implementation Team for Oracle HRIS.
· Introduced Business Language Testing Service (BULATS) computerized English language testing, initiated online recruitment and developed the Company's career website.
· Worked with the Organizational Development Analyst to develop a core competency model for integration into the management training program.
AGRS / Morgan & Banks Middle East (Dubai, UAE) 2000 – 2001
Senior Consultant
· Managed retained international search and selection assignments including international sourcing of Western expatriates and Arab nationals for senior executive appointments, key account management with blue-chip multinational corporations and major locally-owned groups within the Middle East region.
· Generated new business leads, successfully placed candidates in a range of executive positions and achieved targets.
· Single-handedly maintained exceptional service levels and generated new revenue streams during the 3-month absence of other consultants.
· Delivered in-house training to newly-hired consultants and personalized external career counselling to executive-level candidates seeking career transition.
Harvey Beric Associates Ltd. (Burton-on-Trent, UK) 1997 – 1999
Senior Consultant
· Established and developed a new technical recruitment division for the organization, exceeding business target by 17% in the first quarter and 24.8% in the first year.
· Deputised for the Company Director, effectively managing the Company (including P&L and staff management) during her maternity leave.
· Handled executive, engineering, IT, scientific and occasional commercial vacancies, together with the sourcing of specialist personnel from Europe.
· Implemented new Health and Safety legislation, taking steps to counteract increased cost implications through industry networking and Government lobbying.
Certified Human Resources Professional (CHRP) Candidate
Mount Royal University (Alberta, Canada)
SHRM Senior Competent Professional (SHRM-SCP) strategic global HR qualification – currently studying
Society for Human Resource Management (Virginia, U.S.) Previously SPHR-qualified 2004 & 2008
Certificate of Competence in Occupational Testing (CCOT Level A & B)
Psytech International (Pulloxhill, United Kingdom)
Registered Professional Recruiter (RPR)
Institute of Professional Management (Ottawa, Canada)
Diploma in Counselling
Institute of Counselling (Glasgow, UK)
ESOL/TEFL Certification
Plato College (Limassol, Cyprus)
ESL teaching; counselling and wellbeing; human resources; training; consulting.
Technical skills:
· MS Office, Project and Visio
· SAP, Oracle and SumTotal HRMS
· Various Applicant Tracking Systems, including MyStaffingPro, Taleo and Brassring.
· Psychometric/Aptitude testing including RPQ/RAQ, Thomas International, Saville and Holdsworth, Qwiz, Cascaid and BULATS, Kenexa/Prove-It, Career InSite & Career Navigator)
Fluent native English speaker with some French.
Bachelor of Arts (Hons), Media & Cultural Studies (first-class degree; best in year)
University of Wolverhampton (Wolverhampton, UK)
Member of the Human Resources Institute of Alberta
Member of the Institute of Professional Management
Associate Member of the Career Development Association of Alberta
Fellow of the UK Institute of Recruitment Professionals (FIRP)
Registered Occupational Testing Practitioner, British Psychological Society
VOLUNTARY WORK EXPERIENCE
Civilian Instructor
Air Training Corps, UK
Sep 1987 – May 1989
Civilian Instructor for the UK Air Training Corps. Delivered the basic training programme; ran the squadron newsletter and the Duke of Edinburgh Award Scheme and accompanied the cadets to various summer camps, sports days, flying days etc.
Counsellor
HIV/AIDS Helpline, UK
Jun 1990 – Nov 1992
Delivered telephone counselling for diverse individuals affected, directly or indirectly, by HIV/AIDS, advising on a range of sensitive personal issues.
Community Advocate
Women's Shelter, UK
Mar 1994 – Jun 1995
Assisted survivors of domestic violence to re-establish secure independent lives in the community.
Career Training Instructor
Calgary Drop In & Rehabilitation Centre
Jun 2007 – Oct 2007
Delivered several modules of the career training programme to assist homeless residents of the drop-in centre to find work that would enable them to re-establish productive lives in the community.
Career Training Practitioner
Centre for Immigrants, Calgary, Canada
Jan 2008 – May 2008
Volunteered in the career centre, helping less-advantaged fellow immigrants to obtain viable work with organizations in Alberta.
Full list of references available on request.
