Andrea Michael Resume

My current role as Project Coordinator requires supporting the Director and Managers in the delivery of projects across the range of activities for the Membership & Business Directorate.
This includes:
- Working on various projects simultaneously, including, for example; The Careers Fair, Mobile Careers Service, and the co-ordination of the National and Regional Officers activities.

- Performing various functions, as a proactive support to the Director, including:
* managing the diary
* sorting correspondence (including e-mail)
* making travel arrangements
* maintaining filing systems
* dealing with telephone and written enquiries
* recording all internal administration for the directorate
* arranging internal meetings; liaising with the events department to book rooms and deal with catering requirements

I have also worked as Administration Officer for the Environmental Crime Department of Enfield Council, which involved:
- Maintaining and updating the workplace database.
- Taking incoming calls.
- Working closely with local government bodies, MPs, and the Police.

A key aspect of my role involved dealing with public complaints, attempting at all times to deal with their concerns in a courteous and professional manner.

BA Joint Honours- East Mediterranean History and Theology, from the University of Birmingham, UK.

- Excellent communication skills, both oral and written. I am always diplomatic in communicating with people on all levels. This is demonstrated in my role as Project Co-ordinator for the Institute of Physics, which often involves communicating externally, for example, dealing with member queries and complaints on a daily basis, as well as internally, dealing with various teams and departments within the company, including Finance, Events etc.

- Computer Literate - familiar with Microsoft Word, Excel, and Outlook, as well as HTML and CMS systems.

- The ability to prioritise multiple tasks and adapt quickly- it is imperative that I am able to easily adapt to working with different teams of people, in order to work on various projects, often simultaneously.

English and Greek

University of Birmingham Sept 2002 - May 2005
BA Joint Honours in East Mediterranean History/Theology (2:1)

Edmonton County School Sept 1995 – June 2002
A Levels: Religious Studies – A, English Literature – A, History – A
GCSEs: 4 A*s, 3 As, 2 Bs, and a C, including Mathematics, English and Greek.

I have completed the following training courses:
SNAP 8 Introduction to Internet Surveys; The Art of Effective Communication; Influencing People; Time Management; Caring for the Customer; Training on Rhythmix; Introduction to Marketing (by the Chartered Institute of Marketing); HTML Coding.

I enjoy keeping fit and attend the gym several times a week, In addition, I am passionate about Greek language and culture, and am currently working for my Certficate of Attainment in Modern Greek, set by the Greek Embassy in London.

Gillian Sutton – Research Manager
Heart 100.7, 1 The Square, 111 Broad Street, Birmingham, B15 1AS
Tel: 07967 716690

David Miles – Environmental Crime Unit Manager
Abandoned Vehicles Team, Enfield Council, 7 Melling Drive, Enfield, EN1 4BS
Tel: 020 8379 2194
E-mail: david.miles@enfield.gov.uk