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Sushil Banafar is looking for a Transportation/Logistics job in Nicosia;Limassol;Larnaca;Paphos;Famagusta, Cyprus.
Candidate Info
Name
Sushil Banafar
Gender
Male
Marital Status:
Married
Children:
No children
Country Of Origin:
INDIA
Last Updated:
28/06/2005
Residence / Contact Details
Address
# 21, Durai Arasan Street
Kavari Rangan Nagar
Salligramam
Chennai- 600 093, Chennai, INDIA
Kavari Rangan Nagar
Salligramam
Chennai- 600 093, Chennai, INDIA
Phones
Email
Professional Experience
CAREER REVIEW
SHELL EXPRESS LOGISTICS PVT.LIMITED May 2004 -Present
Shell Express Logistics (P) Ltd is one of India’s largest Courier & Cargo solution provider. Serving from over 106 Offices, providing delivery solutions to over 1000 destinations. This network is supported by 4 Regional and 18 Area Hubs working round the clock throughout the year to ensure that the shipment reaches its destination on time every time.
Regional Operations Manager (Southern India)
Responsible for smooth functioning of the Region. Adhere and ensure pro-active running of Operations as per the directives mentioned on the Operations Manual. Motivate and guide the staff on service quality parameters. Focus and implement cost control measures. To optimize productivity and quality in Operations. Inculcate accountability and integrity towards the organization’s benefit by each Operations staff.
þ Manage and supervise entire operations across Southern India, reporting to National Operations Managers
þ Visiting Hubs / Stations / Branches / Agents.
þ Overall charge of maintaining/implementing quality standards, service levels, company policies and operating procedures through the entire operational cycle
þ Responsible for smoothly coordinating and integrating the activities of 50+ operational staff, airlines, vendors, delivery agents and co-loaders
þ Achieved customer satisfaction by ensuring safe, time bound delivery and pickup, often directly interacting with clients to execute specific customer requirements
þ Act as a trouble shooter – providing solutions to problems
þ Accountable for recruitment, training (operations and products), development, appraisal and supervision of all operations staff
þ Optimize Operations service standards by identifying areas of concern
þ Ensure all Hubs / Branch / Airport Office / Stations are maintained as per Company Standard
þ Responsible for EDP Performance and timely data capture in systems
þ Review Branches and Stations on weekly service performance
þ Responsible for Operations budgeting, as well as approval of bills and vouchers; also involved in analysis and generation of MIS reports
OVERNITE EXPRESS LIMITED, Chennai 2001 – 30 April 2004
(India’s largest courier service networked to 800+ locations nationwide; business partner of the United States Postal Service)
Leader - Regional Operations
Responsible for service quality for entire region both inbound & outbound Ops. Setting up Ops Processes, Franchisee Mgmt, Customer orientation, Training & Development, Tracking & Tracing of Intl. & Domestic shipments & to give timely feedback.
þ Manage and supervise entire operations across Tamilnadu state, inclusive of Chennai city and 10 other branches, reporting to All India Operations Head
þ Visiting Hubs / Stations / Branches / Agents.
þ Overall charge of maintaining/implementing quality standards, service levels, company policies and operating procedures through the entire operational cycle
þ Responsible for smoothly coordinating and integrating the activities of 40+ operational staff, airlines, vendors, delivery agents and 10 co-loaders
þ Achieved customer satisfaction by ensuring safe, time bound delivery and pickup, often directly interacting with clients to execute specific customer requirements
þ Act as a trouble shooter – providing solutions to problems
þ Accountable for recruitment, training (operations and products), development, appraisal and supervision of all operations staff
þ Optimize Operations service standards by identifying areas of concern
þ Ensure all Hubs / Branch / Airport Office / Stations are maintained as per Company Standard
þ Responsible for EDP Performance and timely data capture in systems
þ Review Branches and Stations on weekly service performance
þ Responsible for Operations budgeting, as well as approval of bills and vouchers; also involved in analysis and generation of MIS reports
þ Played key role in providing services to the entire USA, aided by exposure to International operations
þ Promoted from Manager Operations to Leader - Regional Operations in March 2003
ARAMEX INDIA PVT. LTD., Chennai 1996 - 2001
(Arab American Express is an MNC based in the Middle East)
Senior Operations Executive
þ Setup Operations Dept., created functional specifications for all staff (including myself) and managed Chennai, Coimbatore & Pondicherry branch operations
þ Accountable for supervising operations team, ensuring maintenance of SOP, custom regulations and company policies in all operations
þ Recruited, managed, trained and developed 6 personnel and 25 delivery staff
þ Responsible for operations budgeting, cost control in all operational areas as well as approval of bills, vouchers, co-loader rates etc.
þ Coordinated and maintained excellent relationship with airlines, transporters, delivery agents and co-loaders; accountable for co-loader appointments
þ Involved in analysis of MIS reports, security maintenance, coordination with Accounts/Sales/EDP and preparation/implementation of Ops Duty Roster
þ Also engaged in credit control and customer service functions
þ Promoted from Operations Executive to Senior Operations Executive
FRANCH EXPRESS LTD., Chennai 1994 - 1996
(A leading courier company)
Business Executive
þ Responsible for the complete International Express Operations with main focus on US ; also managed Human Resources at the Operations Department
þ Managed and services high profile accounts including The Hindu, Sterling Holiday and Financial Services, Indian Surgical, Konica (Phil Corporation)
þ Joined as Ground Courier and was promoted within just 6 months to Operations Assistant; again won promotion to Business Executive
SHELL EXPRESS LOGISTICS PVT.LIMITED May 2004 -Present
Shell Express Logistics (P) Ltd is one of India’s largest Courier & Cargo solution provider. Serving from over 106 Offices, providing delivery solutions to over 1000 destinations. This network is supported by 4 Regional and 18 Area Hubs working round the clock throughout the year to ensure that the shipment reaches its destination on time every time.
Regional Operations Manager (Southern India)
Responsible for smooth functioning of the Region. Adhere and ensure pro-active running of Operations as per the directives mentioned on the Operations Manual. Motivate and guide the staff on service quality parameters. Focus and implement cost control measures. To optimize productivity and quality in Operations. Inculcate accountability and integrity towards the organization’s benefit by each Operations staff.
þ Manage and supervise entire operations across Southern India, reporting to National Operations Managers
þ Visiting Hubs / Stations / Branches / Agents.
þ Overall charge of maintaining/implementing quality standards, service levels, company policies and operating procedures through the entire operational cycle
þ Responsible for smoothly coordinating and integrating the activities of 50+ operational staff, airlines, vendors, delivery agents and co-loaders
þ Achieved customer satisfaction by ensuring safe, time bound delivery and pickup, often directly interacting with clients to execute specific customer requirements
þ Act as a trouble shooter – providing solutions to problems
þ Accountable for recruitment, training (operations and products), development, appraisal and supervision of all operations staff
þ Optimize Operations service standards by identifying areas of concern
þ Ensure all Hubs / Branch / Airport Office / Stations are maintained as per Company Standard
þ Responsible for EDP Performance and timely data capture in systems
þ Review Branches and Stations on weekly service performance
þ Responsible for Operations budgeting, as well as approval of bills and vouchers; also involved in analysis and generation of MIS reports
OVERNITE EXPRESS LIMITED, Chennai 2001 – 30 April 2004
(India’s largest courier service networked to 800+ locations nationwide; business partner of the United States Postal Service)
Leader - Regional Operations
Responsible for service quality for entire region both inbound & outbound Ops. Setting up Ops Processes, Franchisee Mgmt, Customer orientation, Training & Development, Tracking & Tracing of Intl. & Domestic shipments & to give timely feedback.
þ Manage and supervise entire operations across Tamilnadu state, inclusive of Chennai city and 10 other branches, reporting to All India Operations Head
þ Visiting Hubs / Stations / Branches / Agents.
þ Overall charge of maintaining/implementing quality standards, service levels, company policies and operating procedures through the entire operational cycle
þ Responsible for smoothly coordinating and integrating the activities of 40+ operational staff, airlines, vendors, delivery agents and 10 co-loaders
þ Achieved customer satisfaction by ensuring safe, time bound delivery and pickup, often directly interacting with clients to execute specific customer requirements
þ Act as a trouble shooter – providing solutions to problems
þ Accountable for recruitment, training (operations and products), development, appraisal and supervision of all operations staff
þ Optimize Operations service standards by identifying areas of concern
þ Ensure all Hubs / Branch / Airport Office / Stations are maintained as per Company Standard
þ Responsible for EDP Performance and timely data capture in systems
þ Review Branches and Stations on weekly service performance
þ Responsible for Operations budgeting, as well as approval of bills and vouchers; also involved in analysis and generation of MIS reports
þ Played key role in providing services to the entire USA, aided by exposure to International operations
þ Promoted from Manager Operations to Leader - Regional Operations in March 2003
ARAMEX INDIA PVT. LTD., Chennai 1996 - 2001
(Arab American Express is an MNC based in the Middle East)
Senior Operations Executive
þ Setup Operations Dept., created functional specifications for all staff (including myself) and managed Chennai, Coimbatore & Pondicherry branch operations
þ Accountable for supervising operations team, ensuring maintenance of SOP, custom regulations and company policies in all operations
þ Recruited, managed, trained and developed 6 personnel and 25 delivery staff
þ Responsible for operations budgeting, cost control in all operational areas as well as approval of bills, vouchers, co-loader rates etc.
þ Coordinated and maintained excellent relationship with airlines, transporters, delivery agents and co-loaders; accountable for co-loader appointments
þ Involved in analysis of MIS reports, security maintenance, coordination with Accounts/Sales/EDP and preparation/implementation of Ops Duty Roster
þ Also engaged in credit control and customer service functions
þ Promoted from Operations Executive to Senior Operations Executive
FRANCH EXPRESS LTD., Chennai 1994 - 1996
(A leading courier company)
Business Executive
þ Responsible for the complete International Express Operations with main focus on US ; also managed Human Resources at the Operations Department
þ Managed and services high profile accounts including The Hindu, Sterling Holiday and Financial Services, Indian Surgical, Konica (Phil Corporation)
þ Joined as Ground Courier and was promoted within just 6 months to Operations Assistant; again won promotion to Business Executive
Qualifications
EDUCATIONAL REVIEW
þ Bachelor of Arts (Population Studies)
from Annamalai University, Chidambaram
þ Bachelor of Arts (Population Studies)
from Annamalai University, Chidambaram
Skills
KEY STRENGTHS
þ Comprehensive and in-depth operational experience at all levels of Service industry – from regional management till ground courier level
þ Proficient in planning, analysing, organizing and executing multiple courier and logisitics tasks ; experience of single handedly building and scaling a logistics operation from scratch
þ People manager with talent for inspiring staff to perform through regular interaction, hands on involvement in all operations and by being part of the team
þ Skilled in maintaining close, professional relationships with corporate clients, business associates, airlines, transporters, delivery agents, co-loaders etc.
þ Exposure to international courier and logistics operations
þ Comprehensive and in-depth operational experience at all levels of Service industry – from regional management till ground courier level
þ Proficient in planning, analysing, organizing and executing multiple courier and logisitics tasks ; experience of single handedly building and scaling a logistics operation from scratch
þ People manager with talent for inspiring staff to perform through regular interaction, hands on involvement in all operations and by being part of the team
þ Skilled in maintaining close, professional relationships with corporate clients, business associates, airlines, transporters, delivery agents, co-loaders etc.
þ Exposure to international courier and logistics operations
Languages
English
Local Languages (HINDI / Tamil / Talegu)
Local Languages (HINDI / Tamil / Talegu)
Education
EDUCATIONAL REVIEW
þ Bachelor of Arts (Population Studies)
from Annamalai University, Chidambaram
þ Bachelor of Arts (Population Studies)
from Annamalai University, Chidambaram
Training
NO
Affiliations
NO
Interests
To Watch and Play Cricket
